Formal complaints must be in writing (post or email ) and need to be lodged with the broadcaster within 20 working days of the broadcast.
You need to provide the following details about the programme:
- the date of the broadcast
- the time of the broadcast
- the title of the programme
You also need to explain which broadcasting standards you think have been breached, and why.
For an overview of the standards:
Go to Codes and Standards
For help with choosing the right standard, including some examples:
Go to Choosing a Standard
PO Box 11971